Privacy Policy

This Privacy Policy explains how Kairos collects, uses, stores, and protects personal information when you visit our website or use our services.

Who we are

Kairos is a digital product studio based in Larnaca, Cyprus. In this policy, “Kairos,” “we,” and “us” refer to the organization responsible for the relevant processing.

This policy applies to our website, contact forms, project inquiries, and other services that link to it. It does not replace a project-specific notice where a client product has its own controller.

We collect only information that is relevant to a clear business purpose and retain it only for as long as that purpose requires.

We may update this policy when our services, legal obligations, or processing practices change.

If a material change affects your rights, we will provide a clearer notice where appropriate.

Information we collect

Depending on how you interact with Kairos, we may collect contact details, company information, project context, communications, usage data, and technical information such as browser type, device, and approximate location.

• Information you submit through forms or email
• Project and service requirements you choose to share
• Website usage and diagnostic data
• Preferences and consent records
• Billing or contract details when you become a client

We do not intentionally request sensitive personal data through ordinary inquiry forms. Please avoid sending information that is not necessary to discuss your project.

Why we use information

We use information to respond to inquiries, prepare proposals, deliver services, manage client relationships, improve our website, maintain security, and meet legal or accounting obligations.

Legal bases

Where GDPR applies, our legal basis may be consent, steps taken at your request before entering a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests.

We balance legitimate interests against your rights and provide a way to object where the law requires it. Consent can be withdrawn at any time for future processing.

Sharing and service providers

We may share information with trusted providers that help us host systems, communicate with you, process payments, manage analytics, or deliver contracted work.

Providers receive only the access they need and must protect information under appropriate contractual and technical safeguards.

We do not sell personal information. We may disclose it when required by law, to protect rights and safety, or as part of a legitimate business transaction.

Security and retention

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No online system can be guaranteed completely secure.

• Access the personal information we hold
• Correct inaccurate or incomplete information
• Request deletion or restriction where available
• Object to certain processing or withdraw consent
• Receive portable data where applicable
• Contact a supervisory authority about a concern

Your rights

Depending on your location and the legal basis, you may have rights to access, rectification, erasure, restriction, portability, objection, and information about processing. We may need to verify your identity before responding.

Contact and updates

To ask a privacy question or exercise a right, contact agency@kairos.online. We aim to respond within the timeframe required by applicable law.

This document is a general website policy. Client projects may require additional notices, contracts, or controller instructions.

Conclusion

This policy is a starting-point template and should be reviewed by qualified legal counsel before publication or use in a specific jurisdiction.